TERMS & CONDITIONS

ORDERING PROCESS

If you order items from any page on this site you agree to abide by the ordering process outlined here:

Steps of the ordering process will occur in this order and according to these conditions unless otherwise agreed-upon in writing.

  1. Order is placed by client.

  2. VRAM Studio contacts client using provided contact information in order to verify projected shipping date. If we are unable to reach you within five (5) business days via your preferred contact method your order will be cancelled and refunded approximately 97.3% of the original payment value (original payment less non-recoupable transaction costs). If you do not hear from us within one business day of your order please check your junk mail, email info@vramjewerly.com, and/or call 310.859.9545 to inquire.

  3. Item is crafted or reserved from inventory.

  4. VRAM Studio contacts client to verify availability to receive shipment. Please respond within five (5) business days or your order will be cancelled and you will forfeit your order. If your projected shipping date has passed please check your junk mail, email info@vramjewerly.com, and/or call 310.859.9545 to inquire.

  5. Order ships to the client.

We reserve the right to cancel any order at any time for a full refund.

SHIPPING

Our insured domestic shipping service for the ‘lower 48’ states is complimentary. We will use UPS, FedEx, or other secure/armored carriers at our discretion.

Someone must be present to sign for your shipment and take legal responsibility for its contents.

Charges for shipping outside the ‘lower 48’ states is determined on a case-by-case basis.

TRADEMARKS & COPYRIGHTS

All text, images, logos, graphics, videos, documents or recognizable parts thereof are the property of VRAM Inc. are protected by United States and international copyright laws.

The VRAM wordmark and/or its associated trademarks may not be used without prior written permission.

PERSONAL USE

You have permission to electronically copy and print copies of pages from this website solely for personal, non-commercial purposes. Linking, wrapping, or otherwise making commercial use of the contents of this site without prior written consent from VRAM Inc. is forbidden.

COMMERCIAL USE

Linking to this site is permitted for commercial purposes if the following conditions are met:

  • Those making commercial use are owners, employees, or official agents of retailers currently recognized by VRAM as primary market retailers engaged in the selling of new VRAM merchandise.

  • Said owners, employees, or official agents are acting in an attempt to sell VRAM merchandise to their clients.

  • Said owners, employees, or official agents do not repost the information on a publicly viewable website without prior written consent.

ERRORS AND APPROXIMATIONS

While we strive to provide accurate information on our website, we cannot guarantee that the site is free of typographical errors or other mistakes. Moreover, the hand-crafting process and the natural materials used in the work mean that no two pieces will ever be precisely alike. Carat weights and dimensions supplied are approximate, based on samples, and should be treated as approximations. For that reason all photography is intend and intended as a reasonable resemblance and not an exact depiction of the piece you will receive. We reserve the right to correct any errors and to update any images at any time.

LIABILITY

All information on this website is provided 'as-is’. We make no representations or warranties of any kind, whether express or implied, with respect to this website and its content. Owners, employees, and/or agents of VRAM Inc. will not be liable for any damages whatsoever arising out of or related to the use of this website. This limitation of liability applies without exception to any damages that you or others may suffer.

NO CONFIDENTIALITY

Except for information necessary to place an order, we do not wish to receive confidential or proprietary information and/or trade secrets through this website. Any materials (information, suggestions, ideas, materials, or comments) sent to us through this website will be deemed non-confidential, and by submitting, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, or unless we first obtain your permission.

DISPUTES

Disputes relating your visit to www.vramjewelry.com and/or products purchased here shall be submitted to confidential arbitration in Los Angeles, California. And by visiting this website, you agree that the laws of the State of California. All arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.